FAQ

Fulfillment

Blue Line Bourbon uses a print on demand company to produce our products. As a result, It can take anywhere between 2-7 business days to print apparel products, and 2-5 business days for non-apparel products. Most products are printed in 3 business days.

Shipping

Once the order is fulfilled, the average shipping time is 4 business days depending on the order's destination.

Why does my shirt have a vinegar smell?

When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.

Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.

The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.